Your AI team, not another app.
Ten Gears exists because the companies that deliver the best client experiences are often the ones held together by the most spreadsheets.
Our point of view
The answer is rarely another app. It is one system built around how your company actually works.
Off-the-shelf software asks you to change how you operate to fit it. Dev shops ask for a large commitment up front and a lot of patience. We do neither. We read how your business really runs from its own records, then rebuild it one phase at a time, with your approval at every step.
Integration is the rare skill, not industry jargon. The same pattern shows up in a treatment center, a surgical practice and a custom builder: the mission, the client experience and the operations drift apart because decisions get made in different places for different reasons. One system brings them back together.
The team
We have built, grown and sold service businesses ourselves, and sat in every executive seat as owners.
Between us: fifteen years running companies, multiple businesses grown and exited, and more than a thousand businesses advised across marketing, advertising, sales, operations and client delivery. That is how we can map how your business really runs today, and build the version that runs the way it should.
Karl Watson, co-founder
Karl has run revenue, marketing and operations from the owner's chair for fifteen years. He built the operating platform behind a national luxury private client firm, from client portals to payments to a request line that ships changes on approval. He maps how your business works and designs the platform that runs it.
Josh, co-founder
Josh has grown and led service businesses from the top seat. He leads the Review with your leadership team and stays with you from the plan through rollout. He is the person you call.
How we work
Evidence first
Every finding cites the record it came from. If we cannot measure it, we say so.
Your approval, always
Nothing goes live without your sign-off. Money, data and anything your clients see are always your decision.
People where it matters
AI does the repeatable work. People make the judgment calls and own the relationship with your team.
Work with us.
No long contract. We take on a limited number of companies at a time.
Request a Review